Braced-Lets Return Policy: We guarantee our products here at Braced-Lets; if an item hasn’t met your expectations, you can return it within 30 days from date of purchase.  We accept returns for exchange, refund, or repair requests if your item was damaged upon receipt.  

Returns and Exchanges: Returns and exchanges can be made via UPS or insured USPS, with tracking numbers provided.  If you wish to return or cancel an order placed online, please contact us at 516.495.1371 or email retail@bracedlets.com for instructions on where to ship your return or exchange.  

Shipping Policy: Our website offers your the option to choose your preferred method of shipment - please note that if you opt for the USPS (US Mail), which is usually the least expensive method of shipping, tracking numbers are not available.  Braced-Lets is not responsible for lost or stolen items that are shipped via USPS.  Please choose UPS instead if you would like to ensure that your package is trackable.  We will happily email you tracking information should you chose UPS as your preferred shipping method.  We do ship internationally, with typical shipping and duties rates applying. When you place an order, we will estimate shipping and delivery dates for you based on the shipping options you have chosen.  If additional fees, taxes or duties are incurred upon shipment, we will promptly notify you of these charges.